Temping with Us
Please click on the relevant section below for more detailed information on your placement with us. If you require more information please contact your consultant.
Right to Work and Visa Requirements
Crone Corkill can represent you only if you have the right to work in the UK. Should you not possess either a British/EU country passport or Dual citizenship, and you plan to work during your stay in the UK, you will need to obtain a work visa or permit prior to your arrival in the country. The type of visa or work permit you require will depend upon your individual circumstances.
Crone Corkill does not provide a work permit advisory service and it is strongly recommended that you seek advice from the UK embassy in your home country.
In order to receive payment each Friday, you will need to complete a weekly timesheet by 5pm on Monday every week.
How do I complete a timesheet?
As shown in the example below, your timesheet must include:
- Your name as it appears on your passport.
- The company name that you are completing an assignment with, as named on your original assignment confirmation email.
- Week ending date.
- The hours you have worked, with any breaks deducted unless otherwise advised by your consultant (please round up any hours to the nearest quarter of an hour/15 minutes).
- Signed by yourself and your Line Manager for your assignment, as named on your original assignment confirmation email.
- Please note: if you are submitting your first timesheet or haven't submitted one in over 4 weeks, you must also complete a New Starters Declaration Form.
If your timesheet is received after 5pm on the Monday, we will not be able to pay you until the following week.
Timesheet deadlines will be amended for public holidays.
If you have any queries about your timesheet, please contact our payroll department on 0800 917 7358 between 9am and 5pm Monday to Friday.
Your pay will be transferred directly into your bank account each Friday, a week in arrears and a payslip will be emailed to your nominated email address on the Thursday prior.
What does my payslip show?
As a PAYE candidate, we will take responsibility for your pay and Inland Revenue statutory deductions, including National Insurance as applicable.
Tax and National Insurance will automatically be deducted from your pay, as instructed by HMRC. The amount deducted depends on personal circumstances.
National Insurance Number
Your National Insurance number is used by HMRC for identification purposes only and does not dictate the rate of National Insurance deductions that are made from your income.
If you do not have a National Insurance number when you begin work, your date of birth is sufficient until the number arrives. You will still receive payment for all your hours worked.
In order to obtain a National Insurance number, you must contact your local Department of Work and Pensions (DWP) office to apply for one as soon as possible.
New Starters Declaration Form
To ensure that we pay the right amount of tax on your behalf, we will need a completed New Starters Declaration Form.
A New Starters Declaration Form will need to be completed and submitted with your first timesheet. If you haven't submitted a timesheet in over 4 weeks, you will be needed to complete another New Starters Declaration Form in order to receive timely payment.
This must be sent to firstname.lastname@example.org and failure to complete it, will result in delayed payment.
If you have left employment, you should have been given a P45. This document prompts our payroll team to inform HMRC that you are now working through us, Crone Corkill. It is extremely important that you submit your P45 as soon as you receive it. Until this is submitted, you may find that you need to temporarily pay more tax until our payroll department has a tax code for you.
Tax adjustments are determined by HMRC and can be made throughout the year and any excess tax paid will be returned to you.
This is sent to you at the end of each tax year. It will show how much you have earned throughout the year, alongside how much tax and National Insurance you have paid.
You will receive only one of these per year, issued by the organisation you are working for at tax year end.
Agency Workers Regulations (AWR)
Agency Worker Regulations (AWR) 2010 are there to ensure that agency workers, such as yourself, receive the same consideration as someone carrying out the same role on a permanent basis.
Under these regulations, we will confirm your day one rights with the client prior to your start date, such as access to the client’s communal facilities and the right to access current client vacancies.
If you work over twelve weeks in the same or similar role within the same organisation, then you also have the right to equal pay, holiday entitlement etc. Any changes to your contract at this stage will also be confirmed by your consultant ahead of these rights becoming effective.
If you feel you are not receiving your full rights at any point of the assignment, or have any questions regarding how AWR affects you, please contact your consultant.
We operate an accrued holiday pay system. From the start of your assignment you will accrue twenty eight days holiday, applied pro-rata. You will receive holiday pay when actual leave is taken, provided you have accrued enough time. This will be paid a week in arrears as with other payments.
Twenty days plus eight Bank Holidays (Twenty eight days) is the statutory entitlement and may be increased if you qualify for week twelve AWR rights in an organisation with a more generous holiday package. If this is the case, the organisation will pay you an additional holiday entitlement. Your basic pay will not be reduced as a result of this and your holiday entitlement cannot be reduced below statutory levels as a result of week twelve rights.
Holidays taken are recorded through our timesheet system. Your payslip will show the balance of holiday you have accrued. Other terms and conditions around holiday pay are set out in your candidate agreement.
How do I Book Holiday
If booking time off during an assignment, you must give twice as much notice as the time off you wish to take, e.g. if you wish to take one week off, you should give two weeks’ notice. You can only take holiday pay for holiday; absences for other reasons are covered by other elements of UK law or are at the client’s discretion.
In addition, holiday pay must be taken on a day you would usually work.
Our holiday year runs from the first week of each tax year. If you leave mid-year with holiday entitlement owing, this will be paid out to you and your P45 will follow shortly afterwards.
If you have any queries regarding your holiday pay or holiday entitlement then please contact our payroll team on 0800 917 7358.
Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay and Statutory Adoption Pay
As a PAYE candidate, you are eligible for Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay and Statutory Adoption Pay, subject to you having made the correct National Insurance contributions.
These schemes are government run and are in line with UK legislation.
To discuss your eligibility and right to claim under these schemes, please contact our payroll team on 0800 917 7358.
As per the Governments workplace pension rules, you will be automatically assessed and considered for the pension scheme after 3 months from the start of your assignment. The pension provider used by Crone Corkill is NOW: Pensions http://www.nowpensions.com/. You can contact members support on 0330 100 3334.
Should you require more information about workplace pension schemes please feel free to visit the HMRC website https://www.gov.uk/workplace-pensions
First Day Tips
Our advice for you
Prior to your first day, Crone Corkill will provide a full written and verbal briefing on your new temporary or interim assignment. Most clients will also assign someone to provide a full first-day induction for you; however, to get the most out of your assignment from the very start, it is best to follow a few simple rules of Temp Etiquette:
- Be punctual. If you are delayed or unable to get to work, for any reason please contact your consultant before 8am. They will alert the client and arrange any necessary cover.
- Unless required to fulfil your contract, your mobile phone should be on silent. Personal calls should not be taken or made during working hours.
- Be respectful of company dress codes. If you are unsure prior to your start date please check with your consultant or wear a corporate matching suit.
- Introduce yourself to the people you will be working with and find out who is authorised to sign your timesheet.
- Make sure your Crone Corkill consultant has your direct line, so they can keep in touch throughout the assignment.
- Ask for instructions for any equipment or software you will be using on your assignment. At no time is client equipment to be used for your own personal use, unless authorised. This includes accessing personal emails as well as social media.
- Personal appointments and interviews for other assignments should be arranged outside of standard working hours.
- Do not work through lunch breaks or overtime unless agreed with your Manager. Your consultant can advise you if your overtime pay rate differs from your standard hourly rate.
- Become familiar with the client's Health & Safety Policy and keep this in mind throughout your assignment.
- If given a handover, please take notes.
- If something is unclear, don't be afraid to ask questions.
When you complete an assignment, please always leave a detailed and coherent handover. This will be helpful to the person who is taking over the role, whether that is when someone returns back to the office from a short break, or a new person taking over the role.
A handover might include:
- Key tasks that you have completed whilst in the assignment.
- Notes from any meetings or events that you have attended / arranged.
- Update on any ongoing projects.
- Any new passwords for email accounts, websites and voicemails.
If your circumstances change and you are no longer looking for temporary work, please contact your recruitment consultant to inform them of your leaving day. They will make arrangement for any outstanding holiday pay to be paid directly to you and for your P45 to be issued.
Your final payslip will be issued in the usual way and your P45 will be posted to the address we hold on our records.