Behavioural questions are one of the most common questions used as they allow candidates to demonstrate how they’d approach a certain situation. They enable candidates to answer using the STAR method:

How does the STAR method work?

Situation

Setting the stage for the story by sharing context around the situation or challenge they faced, sharing any relevant details.

Task

Describing their responsibility or role in the situation or challenge.

Action

Explain how they handled the situation or overcame the challenge. If the action was carried out by a team they can focus on their efforts.

Result

What was the outcome reached through their actions? If possible, quantifying their success by providing concrete examples of the effects of their efforts.

Below are some examples of behavioural questions:

  • Provide an example of a time when you faced a difficult problem at work. How did you solve it?
  • Describe a time when you were under a lot of pressure at work. How did you react?
  • Tell me about a mistake you’ve made. How did you handle it?
  • Share an example of a time you had to make a difficult decision. What did you do?
  • Explain a situation where you used data or logic to make a recommendation.
  • Tell me about a time when you disagreed with your boss. How did you resolve it?
  • Describe a time when you had to deliver bad news. How did you do it?
  • Tell me about a time you worked with other departments to complete a project.
  • Share an example of a time when you failed. What did you learn from the experience?
  • Tell me about a time when you set and achieved a specific goal.

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